HP Energy Refer A Family and Friend Program Terms & Conditions
HP Energy Refer A Family and Friend member (a “Referrer”), you are subject to HP Energy Terms and Conditions and HP Energy Privacy Policy, as well as the following additional Terms & Conditions for HP Energy Refer A Friend Program:
1. Qualified Referral
A Qualified Referral is defined as a purchase made at HP Energy by a person (a “Referred Customer”) who taken the feedback survey clicking “Yes” for the Referral Program link. You are limited to one Qualified Referral for each Referred Customer; in other words, additional/repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals. There’s no minimum purchase required for Qualified Referral.
2. Referred Customer
The Referred Customer and the Referrer cannot be the same person (for example, by using a different email address). The Referred Customer has to be a new customer who has never purchased from HP Energy before. We automatically disqualify suspicious referrals. If someone you referred made their first purchase using your HP Energy referral link and you didn’t receive store credit, your referral might have been flagged as suspicious. Just shoot us an email support@hpenergy.com.au, and we’ll sort it out for you.
3. Reward Payments
The maximum Qualified Referrals earned per calendar year may not be more than AUD$2000. As a Referrer, you are responsible for any and all tax liability resulting from Referral Rewards.
4. Eligibility
Eligibility is limited to HP Energy existing customer who had purchased Solar system form our individuals only. HP Energy Refer A Friend Program cannot be used by businesses for affiliate lead generation as determined in HP Energy sole discretion.
5. No Spam
You must comply with all up-to-date “SPAM” laws. For example, emails must be created and distributed in a personal manner, and bulk email distribution is strongly discouraged. Any distribution of your referral link that could constitute unsolicited commercial email or “spam” under any applicable law or regulation is expressly prohibited and will be grounds for immediate termination of your account and exclusion from HP Energy Refer A Family and Friend Program.
6. Right to Close Accounts
HP Energy reserves the right to close the account(s) of any Referrer and/or Referred Customer and to request proper payment if the Referrer and/or Referred Customer attempts to use the HP Energy Refer A Friend Program in a questionable manner or breaches any of these Terms & Conditions or is in violation of any law, statute or governmental regulation.
7. Right to Cancel Program or Change Terms
HP Energy reserves the right to cancel our Refer A Family and Friend Program or to change these Terms & Conditions at any time in its sole discretion. Any unclaimed referral rewards will be forfeited at that time.